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Excellent Emergency Service

5
06 December 2024 , Roy , Ontario

I was fortunate to once again utilize The Door Company through Tyler Hicks and purchase new doors for our custom build home. Not only did they provide excellent service they provided a custom track… Read more I was fortunate to once again utilize The Door Company through Tyler Hicks and purchase new doors for our custom build home. Not only did they provide excellent service they provided a custom track system for our cathedral system. We today we had a little issue and one call I had the dream team show up in hours and not only enthusiastically fixed the issue they went above and beyond to show that even a Friday afternoon in frigid cold they didn’t hesitate to fix the issue they made my day.

Homeowner

5
07 August 2024 , Allen , Ontario

Very pleased with the service we received from The Door Company. Chris and his helper did a super professional job of converting our 16 foot residential garage door to a high lift. The work was done… Read more Very pleased with the service we received from The Door Company. Chris and his helper did a super professional job of converting our 16 foot residential garage door to a high lift. The work was done quickly and efficiently with little or no mess and everything came out exactly as specified. Great job all around and highly recommended!

Great Products, Great Service and Great Communication

5
05 June 2024 , Kris , Ontario

Excellent and friendly staff. The area was left more clean than when they started. Excellent work, I would highly recommend!

Poor workmanship and deceptive warranty

1
26 April 2024 , J. , Ontario

The garage door was repaired unprofessional ly that caused damages to my property. Very rude and unprofessional customer service. Stay way from it and document everything on the spot as they will deny… Read more The garage door was repaired unprofessional ly that caused damages to my property. Very rude and unprofessional customer service. Stay way from it and document everything on the spot as they will deny it.

Very disappointing and frustrating.

Door repairs

5
21 February 2024 , Michael , Ontario

I called at 7am with a broken garage door and our cars stuck inside. Barely an hour later, the door was repaired. Excellent service, friendly and competent staff.

Great service by Justin!

4
05 February 2024 , René , Ontario

We moved in our home 18 months ago. Lately, our door wasn't closing properly. I called this morning reporting the issue. I was told a technician would come in later this afternoon. Justin… Read more We moved in our home 18 months ago. Lately, our door wasn't closing properly. I called this morning reporting the issue. I was told a technician would come in later this afternoon. Justin arrived around 2PM. I told him what the issue was and pointed out another concern I had, not sure if it needed to be addressed. He had a good look at the door and pinpointed the problem right away. Within 20 minutes he had fixed the two issues and also gave me pointers for door maintenance. Great work!