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I wrote a previous negative review due to the job taking too long to be completed. The capping was completed today by the manager himself and I'm happy with the result. It's now completed and… Read more I wrote a previous negative review due to the job taking too long to be completed. The capping was completed today by the manager himself and I'm happy with the result. It's now completed and looks beautiful. I'm just sorry it took so long to complete.
Garage door
I'm very disappointed with the customer service. The garage door was Installed June 12 2019 and was told the capping would be done within a few days. Today is July 17 2019 and it's still not… Read more I'm very disappointed with the customer service. The garage door was Installed June 12 2019 and was told the capping would be done within a few days. Today is July 17 2019 and it's still not done. I've emailed them multiple times which was unanswered, I've called multiple times and was assured the manager, Mr. Flinn would call me. It was I that finally reached him which he assured me that the capping would be done the following week by a new hire or himself. The capping still isn't done.
Company response:
Met with client. Issue resolved. Client was happy at conclusion.Customer Service
Price and products as specified, installation in timely manner.
Helpful Staff
Staff was quick to respond to questions and offered many options regarding products.
Double doors installed
Thanks very much for the excellent advice, product and service provided.
My satisfaction for the product and work done
I will certainly recommend The Door Company to my friends. Excellent product and well done job. Thank you.