The Door Company - Your garage door specialist in Eastern Ontario!

Stephanie , our sales person was friendly ,extremely knowledgeable and knew her "STUFF". Stephanie guided us to the best product for our needs with a darn good price and explanation of the… Read more Stephanie , our sales person was friendly ,extremely knowledgeable and knew her "STUFF". Stephanie guided us to the best product for our needs with a darn good price and explanation of the product and Warranty. Jake our installer was a very knowledgeable and hard working ,no breaks and prompt as scheduled,super efficient and helped my wife get everything programmed.

I was very happy with the service provided by the door company in the selection, design and installation of my new garage door. The sales rep was very professional and provided me options and… Read more I was very happy with the service provided by the door company in the selection, design and installation of my new garage door. The sales rep was very professional and provided me options and recommendations. provided a photo our our home and she sent it back with the two different doors so I could make the selection.
The installation was completed in a timely manner. My one comment is that we found loose nails and a few pieces of hardware in our garage that should have been picked up.

I wrote a previous negative review due to the job taking too long to be completed. The capping was completed today by the manager himself and I'm happy with the result. It's now completed and… Read more I wrote a previous negative review due to the job taking too long to be completed. The capping was completed today by the manager himself and I'm happy with the result. It's now completed and looks beautiful. I'm just sorry it took so long to complete.

I'm very disappointed with the customer service. The garage door was Installed June 12 2019 and was told the capping would be done within a few days. Today is July 17 2019 and it's still not… Read more I'm very disappointed with the customer service. The garage door was Installed June 12 2019 and was told the capping would be done within a few days. Today is July 17 2019 and it's still not done. I've emailed them multiple times which was unanswered, I've called multiple times and was assured the manager, Mr. Flinn would call me. It was I that finally reached him which he assured me that the capping would be done the following week by a new hire or himself. The capping still isn't done.

Price and products as specified, installation in timely manner.

Staff was quick to respond to questions and offered many options regarding products.