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We can supply you with Parts and Accessories, regardless of the brand of your garage door or opener

There are some parts of your garage door system that you can change yourself. But, to avoid any accidental injury, for several parts like springs, we strongly recommend it to be done by an experienced garage door technician.

Replacement parts are available for your garage door system, as are accessories to enhance it's look.

The services we offer:

Replace broken garage door springs

Broken garage door springs are very common. Extreme weather changes and usual wear and tear can damage garage door springs. Until it is repaired, a garage door should not be opened as it will be very heavy. Our team of experienced service technicians will replace your broken springs and will ensure that your garage door will be operational again correctly.

Replace broken cables

Garage door cable seems small but they’re an essential safety mechanism. If your garage door doesn’t work correctly, it might be because you have a broken cable. Be cautious, it could be dangerous to repair a broken cable yourself because the cables are under extreme tension. We recommend you call a local specialized repairman for your own safety.

Replace damaged panels

A garage door panel could be replaced anytime but it also can be a challenge. Are you better to replace the entire door or just a panel? Let a professional evaluate the panel damage and give you the best advice to meet your needs.

Replace rollers

A malfunctioning noisy garage door may be due to bent or broken rollers. To have a smooth, quiet garage door operation, we recommend to change worn rollers and hinges. Put this task into our technician hands and the problem will be quickly solved.

Weatherstripping Replacement

Having good weatherstripping can help you save on your energy bill and keep the cold outside your garage. It’s also used to prevent debris, animals and insects from getting inside your garage. If you’re looking to replace your weatherstripping, our specialists can help you.

Fix a garage door off its track

A garage door off its track is a common garage door issue. If this happens, stop operating it immediately. If you don’t, your door can be seriously damaged. The springs are under tension, so don’t take a risk. Let a professional take care of it.

Garage door parts

We have all that you need to fix your garage door: bearings, bearing plates, boards, bottom fixtures, bumpers, cables, couplings, drums, gears, hinges, keypads, locks, photo eyes, remotes, rollers, seals, sections, shafts, slats, springs, struts, tracks, trolleys, etc. Contact us.

Your safety has no price

Both your garage door and opener need to be checked regularly to ensure that they continue to operate safely and efficiently. A garage door has many dangerous parts. To avoid injury, we recommend you contact a company specializing in the repair of garage doors to regularly service your equipment. All of our technicians are well trained, insured and come to your home fully equipped to provide unparalleled service.


Read what other customers say about us

Deceptive charging

3
16 May 2022 , Phillipe W (Limoges, ON)

Was told 125 for a service call plus a charge for bottom rubber. No explanation when asked what went into service call, card was charged before invoice showed up a few days later. Invoice indicated… Read more Was told 125 for a service call plus a charge for bottom rubber. No explanation when asked what went into service call, card was charged before invoice showed up a few days later. Invoice indicated minimum call 95, 10 misc hardware (none was used/provided), 20 fuel surcharge (understand but was not mentioned) and 8 lubricant charge.

Called and was told this is the way they do business. I asked why was this not explained up front. Don’t agree with lubricant and misc hardware charges.

Great company

5
28 March 2022 , Jennifer M (Ottawa, ON)

Our garage door opening was not a standard size so they measured to ensure a proper fit and gave me a reasonable price which I was very happy with.

3 weeks after install my son shuts the… Read more
Our garage door opening was not a standard size so they measured to ensure a proper fit and gave me a reasonable price which I was very happy with.

3 weeks after install my son shuts the door with something underneath and the doors come off the hinge. Called the company and they were there that week to fix the door.

Great service!

Horrible

1
22 February 2022 , Dee L (Ottawa, ON)

Horrible service before, during and after.

Company response:

Hello Dee, I cannot find you in our system. I was speaking with our Installation supervisor and she mentioned she spoke with you this week. This is not a customer review that i like seeing. Please call our office and speak to Jim or I or email us at stephanie@thedoorcompany.ca so we can follow up. Sincerly, Stephanie Miles, General Manager

Our door has yet to be installed...over 3 months after ordering it!

1
15 January 2022 , Celine P (Casselman, ON)

Our door was ordered at the end of Sept, start of Oct. "21. Estimated delivery date was Dec. 16, "21. We were told we were going to be called when it was in to schedule the installation.… Read more Our door was ordered at the end of Sept, start of Oct. "21. Estimated delivery date was Dec. 16, "21. We were told we were going to be called when it was in to schedule the installation. Great! We called on the 16th, asking if it was in. No idea, we were told. We waited. We called early January. Told oh yes, it's in. Ok... We had to ask to please come and install it ASAP! We're still waiting for a call. This is absolutely the worst customer service experience. Over $7000 spent and still no DOOR.

Company response:

Hello Celine, please follow up with me on your install, Friday January 21st. It was a pleasure speaking with you and getting this completed to your satisfaction. I would love to hear from you to wrap this up and make sure everything is good. Sincerely, Stephanie email: stephanie@thedoorcompany.ca

Highly recommended company

5
08 November 2021 , Mike L (Cardinal, ON)

My garage door opening was not a standard size so they had to come to our house, measure to ensure a proper fit and follow up to ensure all aspects met with our approval. This is a group of employees… Read more My garage door opening was not a standard size so they had to come to our house, measure to ensure a proper fit and follow up to ensure all aspects met with our approval. This is a group of employees who work as a team to co-ordinate every step is adhered to professionally. You just can't go wrong with them !

Garage Door Installation

5
15 September 2021 , Diane B (Ottawa, ON)

Terry installed our garage door. It was a pleasure to watch him working. He was very meticulous and took his time to do the job to his and my satisfaction. I would recommend him for all your… Read more Terry installed our garage door. It was a pleasure to watch him working. He was very meticulous and took his time to do the job to his and my satisfaction. I would recommend him for all your garage door installations. He is the best.

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