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Very disappointing experience at best.

1
02 January 2018 , Pete C (Gatineau, QC)

Although my first impression was positive, I experienced several delays in the overall process of having two garage doors installed. After having received the incorrect material on two occasions, The… Read more Although my first impression was positive, I experienced several delays in the overall process of having two garage doors installed. After having received the incorrect material on two occasions, The Door Company finally completed the install after a challanging four months. During this time, I ended up losing an additional three days work as a result of the poor coordination on their part. In the end, obtaining an itemized invoice proved nearly impossible.

Company response:

Job completed. Unfortunately there were a few manufacturer errors. Job completed 100%

Great installer

4
19 December 2017 , Bonnie M (Ottawa, ON)

David Nordic was the installer for my garage door and he did an awesome job!!
He worked late into the night to complete it on a very cold December evening.
Well done David!!

Great experience

5
03 November 2017 , Luigi B (Ottawa, ON)

this was a good experience. Despite that i ordered this service through Home Depot it was the Door Company who scheduled and stayed in contact throughout the process. The installation was done quick… Read more this was a good experience. Despite that i ordered this service through Home Depot it was the Door Company who scheduled and stayed in contact throughout the process. The installation was done quick and efficiently and answered all of our questions accordingly and professionally. I recommend this company to everyone. Excellent job guys!

Great value and service!

5
28 October 2017 , Gavin M (Kanata, ON)

Overall we were very happy with the service from The Door Company. They came out to help us quickly and the technician who helped install the new spring and opener was excellent – he showed up on… Read more Overall we were very happy with the service from The Door Company. They came out to help us quickly and the technician who helped install the new spring and opener was excellent – he showed up on time, completed the work, was very courteous to deal with, took the time to teach me how to program the remotes. Would highly recommend The Door Company to others - great experience!

Excellent, Fast Professional Service

5
28 June 2017 , M K (Kanata, ON)

Very happy with the prompt professional repair service of my garage doors. Thank you.

Great Job!

4
20 March 2015 , Mr. Cummins M (Ottawa, ON)

Scott did such a great job! The install went incredibly quick and very well–I am very impressed that the installer was able to do it all on his own–and am incredibly happy with the entire process.Read more Scott did such a great job! The install went incredibly quick and very well–I am very impressed that the installer was able to do it all on his own–and am incredibly happy with the entire process.

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